• 🇦🇺AU

Responsible Gambling

Our Commitment to Responsible Gambling

SpinsUP is committed to providing an entertaining gaming experience while promoting responsible gambling practices among our players. We believe that gambling should always remain a form of entertainment, not a source of financial hardship or stress. This page outlines the tools, resources, and support available to help you maintain control over your gambling habits, effective as of 2026.

Recognising the Warning Signs

Problem gambling can affect anyone, and recognising the early signs is essential to maintaining control. Common warning signs include chasing losses, spending more time or money than intended, neglecting work or personal relationships, borrowing money to gamble, and feeling anxious or irritable when not gambling. If you notice any of these behaviours in yourself or someone close to you, it may be time to seek support or use the tools available on SpinsUP.

Setting Deposit Limits

SpinsUP allows players to set daily, weekly, or monthly deposit limits to help manage spending in line with their personal budget. These limits can be adjusted through your account settings, though increases may require a short cooling-off period before taking effect. We encourage all players to set a limit that reflects what they can comfortably afford to lose.

Taking a Time-Out

If you feel you need a short break from gambling, our time-out feature allows you to temporarily suspend your account for a set period, ranging from 24 hours to several weeks. During this time, you will not be able to access your account or place any bets on SpinsUP. This feature is designed to give you space to reflect and reset your gambling habits.

Self-Exclusion Options

For players who require a longer-term solution, SpinsUP offers self-exclusion, allowing you to close your account for an extended period or indefinitely. Once self-exclusion is activated, it cannot be reversed before the selected period ends, and all promotional communications will cease. We encourage players considering self-exclusion to also reach out to local support organisations for additional assistance.

Maintaining a Healthy Balance

Gambling should always be approached as a leisure activity rather than a way to make money or solve financial problems. We recommend setting a budget before you begin playing, avoiding gambling when upset or under the influence of alcohol, and taking regular breaks. SpinsUP provides account activity summaries so you can monitor your gambling patterns over time.

Support for Family and Friends

Problem gambling doesn't only affect the individual – it can also impact family members, friends, and colleagues. If you are concerned about someone else's gambling behaviour, local support organisations offer resources specifically designed for family members and loved ones. Open communication and early intervention can make a significant difference.

Seeking Professional Support

If gambling is negatively affecting your life, we strongly encourage you to reach out to professional support services in your local area, such as gambling helplines, counselling services, or community health organisations. These services are typically free, confidential, and staffed by trained professionals experienced in helping individuals manage gambling-related issues. SpinsUP does not provide medical or psychological advice and recommends consulting appropriate local resources for guidance.

Verifying Age and Identity

SpinsUP takes strict measures to prevent underage gambling and requires all players to verify their age and identity before withdrawing funds or making a deposit. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling websites. We reserve the right to suspend accounts where age or identity cannot be adequately verified.

Reviewing and Updating This Policy

SpinsUP regularly reviews its responsible gambling policies to ensure they reflect current best practices and player needs. This page was last updated in 2026 and may be revised periodically to improve the tools and information available to our players. We encourage you to check back regularly for the latest updates.